Privacy & Security

B998 Privacy Policy – How Your Information Is Collected, Used, and Protected

Your privacy matters to us at b998. This document clearly explains what information we collect, why we collect it, and how we keep it secure.

Last updated: January 2026

1. Introduction

B998 ("we", "us", "the Company") takes the privacy of your personal information seriously. This Privacy Policy ("Policy") explains what information we collect when you use b998's website and services, and how that information is processed.

By using b998's services, you are considered to have consented to the data collection and processing described in this Privacy Policy. Please read this Policy carefully before using our services.

This Policy applies to all of b998's digital services — including the website, mobile platform, and any other channels.

2. Information We Collect

B998 collects two types of information — what you provide directly, and what is collected automatically as you use our services.

2.1 Information You Provide Directly

Data Types Example When It Is Collected
Identity Information Name, date of birth, gender At registration
Contact Information Email, mobile number At registration and during updates
Address Information District, division, postal code For KYC Verification
Identity Documents NID / Passport Number During identity verification
Financial Information Mobile banking number, bank details For Deposits & Withdrawals

2.2 Information Collected Automatically

  • Device Information: IP address, browser type, operating system, device ID.
  • Usage Data: Page visits, game history, session duration.
  • Transaction Data: Deposit and withdrawal records, betting history.
  • Cookies & Tracking: To improve website functionality and user experience.

b998 only collects information that is necessary to provide our services. No unnecessary data is gathered.

3. How We Use Your Information

B998 uses your information for the following purposes. The legal basis for each purpose is stated explicitly:

3.1 Service Operations

  • Creating and managing accounts and ensuring their security.
  • Processing deposits, withdrawals, and financial transactions.
  • Providing gaming services and technical support.
  • Managing communications with the customer support team.

3.2 Legal & Security Obligations

  • Compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
  • Preventing fraud, unauthorized access, and cyberattacks.
  • Submission of required reports to regulatory authorities.
  • Detecting bonus abuse and fraudulent activity.

3.3 Service Improvement

  • Analyzing user preferences to deliver a better gaming experience.
  • Delivering relevant promotions and offers (subject to your consent).
  • Monitoring and improving the technical performance of the platform.

4. Information Sharing & Third Parties

B998 does not sell your personal information. However, data may be shared in the following limited circumstances:

4.1 Authorized Third Parties

  • Payment Providers: Information required to process financial transactions.
  • Game Provider: Minimum data required to operate game services.
  • Verification Agencies: Identity information required for KYC verification.
  • Technology Partners: Data necessary for platform operations.

4.2 Legal Requirements

Information may be disclosed in response to a court order, regulatory directive, or legal requirement. Where possible, b998 will attempt to notify the user in advance.

Before sharing data with third parties, b998 verifies their privacy and security standards. Only the minimum necessary data is shared, and strictly for specified purposes.

5. Cookies & Tracking Technologies

B998 uses cookies and similar tracking technologies. These technologies store small files in your browser that help us improve the quality of our services.

5.1 Types of Cookies We Use

  • Essential Cookies: Login sessions and security tokens — the platform cannot function without these.
  • Functional Cookies: Remembers your language, preferences, and settings.
  • Analytics Cookies: Page visit patterns and usage behavior are analyzed to improve our services.

5.2 Cookie Controls

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of some b998 services.

6. Data Security Measures

B998 applies industry-leading security measures to protect your information. Our security framework is multi-layered and regularly updated.

  • 256-bit SSL/TLS Encryption: All data transmissions are encrypted — the same standard used in the banking sector.
  • Firewall & Intrusion Detection: Active measures to prevent unauthorized access and cyberattacks.
  • Encrypted Database: All stored sensitive data is encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for account access.
  • Regular Security Audits: Independent third parties conduct regular security testing.
  • Staff Training: All staff handling data undergo strict confidentiality training.

In the event of a security breach, b998 will notify affected users within the timeframe required by law.

7. Data Retention Period

B998 retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

  • Account Information: For the duration of the active account and a minimum of 5 years after closure (legal obligation).
  • Transaction Data: Up to 5–7 years for legal and regulatory compliance.
  • KYC Documents: A minimum of 5 years after the end of the relationship.
  • Cookies & Session Data: Typically between 30 days and 1 year.
  • Customer Support Contact: Up to 3 years.

Once the retention period expires, data is securely deleted or anonymized.

8. Your Data Rights

As a b998 user, you have important rights regarding your personal information. To exercise these rights, please contact b998's support team.

Right of Access

You have the right to know what information b998 holds about you. Upon request, we will provide a complete summary of your data.

Right to Rectification

If any of your information is inaccurate, you may request a correction. Once verified, b998 will update the information as quickly as possible.

Right to Erasure

You may request deletion of your data under certain circumstances. However, some data may be required to be retained due to legal obligations.

Right to Object to Processing

You may object to the processing of your data for marketing or profiling purposes. If your objection is accepted, the relevant processing will be stopped.

Right to Data Portability

You may request a copy of your information in a commonly used format that can be transferred to another platform.

9. Protection of Minors' Data

B998's services are intended exclusively for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

While age verification is in place at registration, if we become aware that a minor has created an account, that account and all associated data will be deleted immediately.

If you believe a minor is using an account on b998, please contact our support team.

10. Privacy Policy Updates

B998 may update this Privacy Policy from time to time. The date of any changes and the sections affected will be noted at the top of the page.

For significant changes, members will be notified by email or through an account notification. Continued use of b998 after a new policy takes effect will be considered acceptance of the updated terms.

11. Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact b998:

After receiving a request or complaint, b998 will typically respond within 7 business days. For complex matters, it may take longer — in such cases, progress updates will be provided.

Identity verification may be required for requests to delete or correct personal data.

How b998 Protects Your Information

B998 employs multiple layers of security simultaneously to ensure maximum protection at every level.

Industry-Standard Encryption

Every transaction and data transfer is secured with 256-bit SSL/TLS encryption — the same standard used in international banking.

Strict KYC Verification

B998's identity verification process is not just a compliance requirement — it actively protects your account from unauthorized access.

Data Is Never Sold

B998 never sells your personal information to third parties. Your data is used solely to operate and deliver our services.

Regular Security Audits

Independent cybersecurity experts regularly test b998's systems and identify vulnerabilities.

Limited Access Policy

Only authorized personnel have access to specific data. A least-privilege policy is enforced at every level.

Rapid Incident Response

When a security incident is detected, the b998 team takes action within 24 hours and notifies affected users.

Your Data Is Secure

Join b998 with confidence — your privacy is our priority.

B998 stands by you with industry-standard security, a transparent privacy policy, and reliable service.

Terms and conditions apply. 18+ only. Please gamble responsibly.

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